Somtochukwu

Job Summary

The ideal candidate will have a friendly and easy-going personality while also being very disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make visitors and customers feel comfortable and valued while on our premises.

• Minimum Qualification: Degree
• Experience Level: Entry level
• Experience Length: 1 year

Job Description/Requirements

Responsibilities:

• Manage the front office to promote the good image of the company 
• Attend to internal and external customers of the company, receive and process all  enquiries and relay to the appropriate employees 
• Provide effective customer service to potential and walk-in customers 
• Place outgoing calls and conference calls as needed 
• Assist in making meeting room reservations  
• Keep updated records and files 
• Undertake administrative duties 
• Take up other duties as assigned

Education and Qualifications:

• Bachelor’s degree with at least a 2:1 from a reputable university 
• Minimum of 1 year proven experience as front desk representative

Skills Required:

• Knowledge of office management  
• Excellent knowledge of MS Office  
• Must have advanced telephone and correspondence skills 
• Strong communication and people skills 
• Good organizational and multi-tasking abilities 
• Problem-solving skills 
• Customer service orientation

Apply Here

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