Somtochukwu

Job Summary

We seek a professional Manager with proven short stay/hospitality experience. With great interpersonal communication skill, you will direct the day-to-day operations and activities at all our locations. Your duties will include managing personnel, collecting payments, monitoring budgets, satisfying customers, and evaluating general performance.

• Minimum Qualification: Degree
• Experience Level: Mid level
• Experience Length: 3 years

Job Description/Requirements

Regular Tasks:

• Oversee personnel including receptionists, housekeepers, security, and office employees.
• Monitor employee performance and conduct regular evaluations to help improve customer service.
• Collect payments and maintain records of budgets, funds, and expenses.
• Welcome and register guests once they arrive.
• Check guests out when they leave
• Resolve issues regarding customer service, short stay services, amenities, and policies.
• Organize activities and assign responsibilities to employees to ensure productivity.
• Create and apply a marketing strategy to promote the business’ services and amenities.
• Coordinate with external parties including suppliers and partnerships with guests
• Evaluate Yellow Door’s performance and ensure compliance with health and safety rules.
• Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments.

Requirements:

• Abuja resident preferred – no provisions for relocation
• Bachelor’s degree in Hospitality, Business Administration, or relevant field.
• Experience in hotel management or similar role.
• Strong understanding of hotel management best practices.
• Outstanding interpersonal communication and customer service skills.
• Exceptional leadership abilities with great attention to detail.
• Strong computer skills – particularly familiar with the Google Drive ecosystem.
• Excellent written English.

To Apply:

• Please send in your CV with the subject “Application for Manager Position” and a cover letter telling us how you will settle into the position in your first 30 days on the job.

Apply Here

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