Somtochukwu

Job Summary

We are looking for a suitable candidate to fill this position.

• Minimum Qualification: Degree
• Experience Level: Mid level
• Experience Length: 3 years

Job Description/Requirements

Job Responsibilities: 

• Applied Service Specialist for African Markets 
• Training responsible for the local market: Understand the local market structure, key players and help to build a  strong training program. 
• Achieve annual training target (qualitative and quantitative) 
• Ensure the Improvement and effectiveness on Training Delivery by checking the impact on Trainees
• Provide support to Customers in his assigned territories following Daikin Service Pillars such as  Promptness Reliability and Kindness 
• Support all field and operational issues when required 
• Be well trained, oriented and introduced to Applied Products 
• Be able to perform all types of Field Service Intervention for Applied Products Efficiently  (installation/commissioning/Maintenance/Troubleshooting/Repair) 
• Generate comprehensive site or work reports on the work performed 
• Work completely and comprehensively on Service Scope for Applied sales projects 
• Demonstrate good teamwork and adaptability in working with different conditions and different nationalities  
• Be able to analyze complicated/advanced technical applied problems and provide solutions. 
• Report All Quality related issues to the line manager or the factory 
• Provide constructive feedback to further improve work and operations in general 
• Be flexible and willing to Travel on Sales territories under DAME Group

Job Requirements: 

Experience & Knowledge: 

• Minimum 3 -5 Years of experience 
• Experience working with Applied Products 
• African HVAC Market experience 
• Strong Technical Knowledge on HVAC and HVAC Fundamentals 
• Hands-on working experience and knowledge on Electrical, Mechanical, Refrigerant circuits and HVAC
• Training experience needed 
• Good knowledge of Excel and PowerPoint and other MS tools 

Education: 

• Graduate with an Engineering Degree (Mechanical / Electrical or Equivalent) 

Skills: 

• English Speaking Skills 
• French is a plus but not mandatory 
• Hands-on working skills in Electrical, mechanical and refrigeration circuits 
• Good Communication, Technical and Analytical Skills 

Personality Attributes: 

• Highly flexible in working with a multicultural organization 
• Good analytical and problem-solving mindset 
• Results Oriented and Team Player 
• Customer Service Oriented

Apply Here

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