Apply for the role of Telesales Agent at Alerzo Limited
Job Summary
Alerzo Limited, a reputable technology, and services company that is transforming the process of distribution of FMCG products to informal retailers is looking for a suitable candidate for immediate employment for this position.
- Minimum Qualification: HND
- Experience Level: Entry level
- Experience Length: No Experience/Less than 1 year
Job Description/Requirements
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- He/She must always be responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support
Requirements:
- Minimum academic qualification of BSc/HND with 0-1 Year of experience
- Good exposure to B2B Sales.
- Excellent communication and negotiation skills
- Excellent knowledge of MS-Excel, Outlook, Powerpoint, and other day-to-day reporting tools.
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Contents created by Taiwo Hammed.
Contents created by Taiwo Hammed.
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