Apply for the role of IELTS Executive at YES YOU CAN EDUCATION
Job Summary
An IELTS customer service executive is the point of contact between Yes You Can and its customers. A customer service Executive must be able to speak fluently and write clearly in order to effectively communicate with the customers.
- Minimum Qualification: Degree
- Experience Level: Mid level
- Experience Length: 2 years
Job Description/Requirements
The Responsibilities of an IELTS Executive (IE) are as follows:
1. IELTS:
- Responding to customer inquiries via telephone and email
- Sending student personal data forms and invoices via email
- Compiling and filing of student personal data form
- Teaching IELTS classes (upon confirmation)
- Scheduling of student IELTS timetable
- Communicating organisation messages (such as: assignment deadlines, IELTS matters and any other message that is necessary for the student to know about)
- Registration of students for IELTS exams
- Schedule and conduct IELTS mock exams
- Schedule and conduct IELTS revision classes
- Ensuring a weekly report is sent to the IELTS Coach at the end of every week Friday 5 pm -failure to do so attracts a penalty. The penalty is that staff automatically skips the next promotion/confirmation date. If this happens twice, staff will be suspended, or employment terminated as deemed.
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Contents created by Taiwo Hammed.
Contents created by Taiwo Hammed.
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