Somtochukwu

Job Summary

We are looking for a suitable candidate to fill this position.

• Minimum Qualification: HND
• Experience Level: Mid level
• Experience Length: 1 year

Job Description/Requirements

Job Description:

• Perform general “system administration” tasks on all elements of the network.
• Discover problem areas that could negatively impact system performance or customer satisfaction.
• Proactively monitor network and system performance.
• Analyze traffic data and trends and escalate areas of concern to the network design authority.
• Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
• Perform network surveillance 24/7, respond to network-reported and customer-reported problems.
• Take ownership to ensure that all problems are resolved in a timely and efficient manner. 
• Manage problem resolution using network monitoring/management tools
• Monitor key suppliers’ service levels and highlight where Service Level Agreements (SLAs) are not being met.

Qualifications:

• Minimum of HND in Computer Engineering/Telecommunications 
• Minimum of 1-3 years cognate experience as a NOC Engineer in an ISP FIRM 
• Strong communications skills both written and verbal.
• Capable of making solid, fact-based decisions under pressure. 
• Ability to work well in an international, multi-cultural, and high-pressure technical environment.
• Technical experience in a telecommunications or network operations environment.
• Very Good understanding of wireless communications technology 
• Cisco CCNA/CCNP or any other networking certification. 
• Candidate must be able to work on a 24/7 shift Rotation

Salary: NGN150,000 – NGN200,000

Apply Here

NOC Engineer at Flash Broadband Nigeria Limited |

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